Payment Policy: Payment is due 7 days from the invoice date. Payment of this invoice secures your tour date/s with Guringai Aboriginal Tours.
Cancellation and Modification Policy*
All cancellations must be given in writing to: firstname.lastname@example.org
• Within 72 hours of tour date – 100% cancellation fee
• Inside seven 7 days but outside 72 hours of tour date- 50% cancellation fee
• Outside seven 7 days of tour date – 25% cancellation fee
* These cancellation terms are subject to change on bespoke itineraries
At Guringai Aboriginal Tours we are committed to providing the highest quality tours and services. We do not refund if you change your mind. We are happy to modify bookings if necessary. All date-change requests and amendments are subject to availability. Guringai Aboriginal Tours cannot guarantee the success of any date-change request. When cancelling or modifying any component of an itinerary, Guringai Aboriginal Tours must abide by our third party supplier’s terms and conditions. When moving dates of a multiple day itinerary (more than 1 day of touring), Guringai Aboriginal Tours charges a $100 admin fee for each day to be changed. You may leave a tour at any time by giving notice to your Guringai Host. You will not be entitled to a refund and Guringai Aboriginal Tours will not be liable for any loss or damage you incur as a consequence of you leaving the tour. You will not make a claim against Guringai Aboriginal Tours for any loss suffered by you due to a cancellation.
Weather Policy: Unless specified at the time of booking, Guringai Aboriginal Tours experiences will run in all weather. Guringai Aboriginal Tours reserves the right to amend tour inclusions due to bad weather.
Tour Inclusions: Guringai Aboriginal Tours holds the right to modify an itinerary on the day of touring to suit those touring. All inclusions will be met but exact itinerary flow may change. Tour inclusions are subject to availability upon the time of booking – bookings are best made well in advance.
Liability, Risk, Responsibility and Limitation: The Client acknowledges that there are inherent risks involved in participating in any tour, including close contact with native fauna and exposure to the harshness of the wilderness. By making a booking, the Client accepts all risks associated with the tour.
The Client hereby releases Guringai Aboriginal Tours and its respective officers, employees and suppliers from all actions, proceedings, claims and demands that the Client may otherwise have now or in the future against Guringai Aboriginal Tours as a result of or in connection with, whether directly or indirectly the Client’s participation in the tour.
Medical Conditions: It is the Client’s sole responsibility to take all appropriate medical advice prior to departure as to whether the Client is fit enough to undertake the tour and as to the vaccines, medications and other precautions appropriate to the tour.
Special Needs & Requests: The Client must inform Guringai Aboriginal Tours, prior to booking confirmation, of any special needs which, if not met, may adversely affect the enjoyment of their intended journey. If special needs go beyond what Guringai Aboriginal Tours is capable of accommodating and notice of these special needs were not made in advance, Guringai Aboriginal Tours reserves the right to cancel the tour without refund. The Client must advise Guringai Aboriginal Tours in writing of any special requests, e.g. diet or facility, when the reservation is made. Guringai Aboriginal Tours will, if reasonably possible, arrange for the request to be fulfilled. Any additional costs incurred by Guringai Aboriginal Tours or it suppliers, agents, contractors and service providers in accommodating the special needs and requests of Clients may be charged to the Client. Guringai Aboriginal Tours will inform the Client of any such charges prior to making the necessary arrangements.
Payment Policy: Payment of tour invoice is required to hold tour date and experience.